DriverGenius offers a 2-year manufacturer warranty with this product. This warranty covers the original purchaser and guarantees the product to be free of any defects in materials or workmanship for two (2) years from the date of purchase of the product.
DriverGenius will, at our discretion, repair or replace (with an identical product or product having similar features and functionality) the product if defective in materials or workmanship. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Please see www.vtop.shop for more warranty details. If you encounter any problems with this product, please follow the procedures below.
Step 1: Submit your RMA request to support@vtop.shop
Step 2: After obtaining an RMA number, ship the product.
- Properly pack the product for shipping. All accessories that came with the original package must be included.
- Clearly write your RMA number on the top of the returned package. DriverGenius will refuse to accept any shipping package, and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton.
- If no proof of purchase (receipt or invoice of purchase) can be presented upon request, DriverGenius cannot be held responsible for warranty service.
- You are responsible for the cost of shipping to DriverGenius. Ship the product to the following address
RMA #:
- DriverGenius will ship the repaired or replaced product via Ground in the U.S. and International Economy outside of the U.S. at no cost to the customer.